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REFUND POLICY

30-Day Money-Back Guarantee

At Man Pulse, your satisfaction is our priority. We stand behind every product we sell and want you to feel confident in your purchase.

Eligibility

You are eligible for a full refund if:

  • You request the refund within 30 days of the delivery date
  • The item is returned in its original condition and packaging
  • The item has not been used, damaged, or altered

How to Request a Refund

  1. Email us at support@getmanpulse.com with your order number and reason for return
  2. Our team will respond within 1–2 business days with return instructions
  3. Ship the item back to the address provided
  4. Once we receive and inspect the item, your refund will be processed

Refund Processing Time

Approved refunds are processed within 5–10 business days and returned to your original payment method. You will receive a confirmation email once your refund has been issued.

Non-Refundable Items

  • Items returned after the 30-day window
  • Items that show signs of use or damage
  • Original shipping costs

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us immediately at support@getmanpulse.com with a photo of the item and your order number. We will resolve the issue promptly at no cost to you.

Man Pulse reserves the right to refuse refunds for items that do not meet the above criteria.